Transportation Office Agent
Apply NowLive the Sani/Ikos way
A collection of unrivalled luxury beachfront resorts, nestled across the Mediterranean’s most spectacular coastlines. Offering haute cuisine, endless activities, and memorable experiences, in a stylish haven where virtually everything is included in your stay.
Department
Guest Experience
Location
Halkidiki Greece
Employment type
Full time/ Seasonal
Who do you want to become?
Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?
At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach ResortTM.
Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition, or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.
Key Responsibilities
Transfer Coordination: Efficiently coordinate and schedule all guest transfers (individual, group, VIP), ensuring punctuality and accuracy. Prepare daily transfer schedules, driver itineraries, and necessary vouchers.
Flight Monitoring: Proactively monitor daily flight and arrival information, updating transfer schedules in real-time to prevent delays or missed pick-ups.
Interdepartmental Liaison: Act as the main point of contact between the Transportation Department and the Front Office, Concierge, and Reservations teams regarding guest arrivals, departures, and special requests.
External Communication: Maintain clear communication with external transfer suppliers and drivers to confirm bookings, resolve operational issues, and ensure service quality. Respond promptly to inquiries from tour operators, travel agencies, and guests via phone and email.
Administration & Reporting: Keep accurate records of all transfers, costs, revenues, and supplier invoices. Prepare and submit regular reports to the Transportation Manager.
Compliance & Safety: Ensure all transportation activities comply with company policies, safety standards, and local regulations.
Qualifications & Experience
A diploma or degree in Hospitality Management, Tourism, Business Administration, or a related field is preferred.
Proven experience in a hotel front office, concierge, guest relations, or transport coordination role is a strong advantage.
Proficiency in Microsoft Office (Word, Excel, Outlook). Familiarity with hotel PMS systems (e.g., Opera) is a plus.
Fluency in English is essential. Knowledge of additional languages is a plus.
Excellent organizational, communication, and problem-solving skills, with keen attention to detail.
What we offer
Team
Becoming a member of an organization that cares about its people, the environment, and the local communities.
Grow
Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
Care
Competitive remuneration package.
Accommodation & daily transportation.
Full board meals.
Departmental training.