Assistant Spa Manager
Apply NowINTRODUCING IKOS KISSAMOS
Situated amidst the stunning natural surroundings of Kissamos Bay, Crete, Ikos Kissamos is the first Ikos resort set on the sublime shores of the Cretan Sea. If you are ready to be part of an exciting new chapter in Crete’s luxury tourism—and in your own career—join us on a journey where growth opportunities, continuous learning, and real support are part of the everyday experience.
Department
Spa
Location
Halkidiki, Greece
Estepona, Spain
Mallorca, Spain
Employment type
Full Time/Seasonal
Who do you want to become?
Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?
At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach Resort.
Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition, or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.
Key Responsibilities
Support Operations: Assist the Spa Manager in overseeing daily spa operations, ensuring smooth workflow and high guest satisfaction.
Team Supervision: Support in scheduling, training, and supervising spa staff, maintaining service standards and professionalism.
Guest Relations: Handle guest inquiries, requests, and complaints promptly and effectively, ensuring a seamless spa experience.
Financial Support: Assist with revenue monitoring, cost control, inventory management, and preparing performance reports.
Service Quality: Ensure cleanliness, hygiene, and safety of treatment rooms, spa facilities, and equipment.
Marketing & Promotions: Support in promoting spa services, special offers, and packages to maximize guest engagement and revenue.
Administrative Tasks: Manage bookings, maintain guest records, and oversee supply orders as required.
Qualifications & Experience
Proven experience in a supervisory role within a spa, wellness, or hospitality environment.
Fluency in English.
Strong organizational, leadership, and communication skills.
Knowledge of spa treatments, beauty/wellness services, and guest service standards.
Ability to multitask and remain calm under pressure.
Proficiency in spa booking systems and MS Office.
What we offer
Team
Becoming a member of an organization that cares about its people, the environment, and the local communities.
Grow
Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
Care
Competitive remuneration package.
Accommodation & daily transportation.
Full board meals.
Departmental training.