Spa Receptionist
Apply NowINTRODUCING IKOS KISSAMOS
Situated amidst the stunning natural surroundings of Kissamos Bay, Crete, Ikos Kissamos is the first Ikos resort set on the sublime shores of the Cretan Sea. If you are ready to be part of an exciting new chapter in Crete’s luxury tourism—and in your own career—join us on a journey where growth opportunities, continuous learning, and real support are part of the everyday experience.
Department
Spa
Location
Greece
Employment type
Full Time/Seasonal
Who do you want to become?
Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?
At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach Resort.
Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition, or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.
Key Responsibilities
Guest Welcome: Warmly greet guests upon arrival, creating a welcoming and relaxing atmosphere in line with spa standards.
Reservations & Scheduling: Manage spa bookings, appointments, and daily schedules efficiently using the spa’s reservation system.
Guest Assistance: Provide information on treatments, therapists, spa facilities, and products. Guide guests through the check-in and check-out process.
Communication: Coordinate with therapists and spa staff to ensure smooth operation of treatment schedules and guest flow.
Administrative Duties: Handle payments, maintain accurate records, answer phone calls and emails, and ensure all front desk procedures are followed.
Presentation & Cleanliness: Maintain a tidy, elegant, and calming reception area at all times.
Product Knowledge: Promote and recommend suitable spa treatments and retail products to enhance each guest’s wellness journey.
Teamwork: Support the spa team by coordinating needs, communicating updates, and assisting colleagues when required.
Qualifications & Experience
Proven experience as a Spa Receptionist or in a similar role within luxury hospitality.
Familiarity with reservation or booking systems (spa software experience is an advantage).
Fluency in English; additional languages are a plus.
Strong knowledge of spa treatments, services, and products.
Excellent communication, customer service, and interpersonal skills.
Strong organizational skills and attention to detail.
Professional, discreet, and dedicated to delivering a premium guest experience.
What we offer
Team
Becoming a member of an organization that cares about its people, the environment, and the local communities.
Grow
Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
Care
Competitive remuneration package.
Accommodation & daily transportation.
Full board meals.
Departmental training.