Rooms Division Agents
Apply NowAt Sani/Ikos Group, the Room Division department plays a pivotal role in guest experiences. Our Room Division Team orchestrates unforgettable holiday experiences with seamless check-ins, personalized recommendations, and world-class service.
Whether as a Front Office and Guest Relations Agent or an e-Concierge team member, guest interaction is at the heart of what we do.
Join our dynamic team dedicated to creating magical experiences that turn guests' stays into lifelong memories!
Department
Rooms Division
Location
Greece
Spain
Employment type
Fuul Time/Seasonal
Who do you want to become?
Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?
At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach Resort.
Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition, or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.
Key Responsibilities
Guest Arrival & Experience: Orchestrate seamless check-ins and warm welcomes, ensuring guests feel valued from their first moment.
Personalized Service: Provide personalized recommendations and world-class service throughout the guest journey.
Guest Interaction: Engage with guests as the heart of the role, handling inquiries and requests to create magical experiences.
Coordination: Communicate guest preferences and needs across departments to ensure a seamless and unforgettable stay.
Service Standards: Uphold the highest standards of service, contributing to holiday experiences that become lifelong memories.
Qualifications & Experience
Proven experience in any Room Division position, preferably in a 5* resort or hotel environment.
Degree/Diploma in Hospitality/Tourism.
Fluency in English.
Fluency in a second language (Russian, German, French).
Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).
Strong communicative, interpersonal, managerial & problem-solving skills.
What we offer
Team
Becoming a member of an organization that cares about its people, the environment, and the local communities.
Grow
Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
Care
Competitive remuneration package.
Accommodation & daily transportation.
Full board meals.
Departmental training.