Room Service Manager
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At Sani/Ikos Group, the F&B department is about more than just serving food; it's about creating unforgettable gastronomical experiences. From anticipating guests' preferences to suggesting exquisite culinary delights, every interaction is a chance to make each meal memorable.
Our F&B Team focuses on the finest details and ensures a seamless flow of service, taking pride in the smiles of satisfaction we witness every day.
If you have a passion for hospitality and excellence, join us in crafting exceptional gastronomical experiences!
Department
Food & Beverage
Location
Crete Island
Employment type
Full time/ Seasonal
Who do you want to become?
Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?
At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach ResortTM.
Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition, or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.
Key Responsibilities
Operations Oversight: Manage the daily operations of the room service department, ensuring timely and accurate delivery of guest orders.
Team Leadership: Recruit, train, and supervise room service employees to maintain high service standards and efficiency.
Guest Experience: Monitor service quality, handle guest requests or complaints, and ensure personalized and professional experience.
Collaboration: Coordinate closely with kitchen and F&B teams to ensure menu accuracy, timely preparation, and smooth service flow.
Financial & Inventory Management: Monitor costs, control inventory, and maintain accurate billing procedures.
Qualifications & Experience
Previous experience in room service management or senior F&B supervisory roles, preferably in luxury hospitality.
Strong leadership, organizational, and communication skills.
Knowledge of room service operations, food handling, and service standards.
Guest-focused mindset with excellent problem-solving abilities.
Ability to work efficiently in a fast-paced environment and manage multiple priorities.
What we offer
Team
Becoming a member of an organization that cares about its people, the environment, and the local communities.
Grow
Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
Care
Competitive remuneration package.
Accommodation & daily transportation.
Full board meals.
Departmental training.