Front Office Agent
Apply NowINTRODUCING IKOS KISSAMOS
Situated amidst the stunning natural surroundings of Kissamos Bay, Crete, Ikos Kissamos is the first Ikos resort set on the sublime shores of the Cretan Sea. If you are ready to be part of an exciting new chapter in Crete’s luxury tourism—and in your own career—join us on a journey where growth opportunities, continuous learning, and real support are part of the everyday experience.
Department
Front Office
Location
Crete Island, Greece
Corfu Island, Greece
Kos Island, Greece
Chalkidiki, Greece
Estepona, Spain
Mallorca, Spain
Employment type
Full time/ Seasonal
Who do you want to become?
Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?
At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach Resort.
Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition, or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.
Key Responsibilities
Guest Check-In/Out: Handle guest check-in and check-out efficiently and professionally.
Guest Service: Provide information, answer inquiries, and assist guests with any special requests.
Reservations: Manage bookings, cancellations, and room allocations accurately.
Cash Handling: Process payments, issue invoices, and handle cash or card transactions securely.
Coordination: Communicate effectively with housekeeping and other departments to ensure smooth guest experiences.
Standards & Compliance: Maintain reception area presentation and follow hotel policies, safety, and confidentiality standards.
Qualifications & Experience
Previous experience in a relevant position preferably in a 5* resort or hotel environment.
Fluency in English.
Fluency in a second language (Russian, German, French).
Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).
Degree/Diploma in Hospitality/Tourism.
Strong communicative, interpersonal, managerial & problem-solving skills.
What we offer
Team
Becoming a member of an organization that cares about its people, the environment, and the local communities.
Grow
Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
Care
Competitive remuneration package.
Accommodation & daily transportation.
Full board meals.
Departmental training.