Corporate concierge officer
Apply NowLive the Sani/Ikos way
A collection of unrivalled luxury beachfront resorts, nestled across the Mediterranean’s most spectacular coastlines. Offering haute cuisine, endless activities, and memorable experiences, in a stylish haven where virtually everything is included in your stay.
Department
Guest Experience
Location
Halkidiki
Employment type
Full time/ Seasonal
Who do you want to become?
Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?
At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach Resort.
Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition, or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.
Your main responsibilities
Assist guests with inquiries, reservations, and recommendations for activities, dining, and entertainment.
Relay important information and updates to guests promptly and accurately.
Liaise with department heads and external vendors to ensure the smooth execution of guest requests.
Utilize communication tools effectively to manage guest inquiries, requests, and feedback.
Continuously expand knowledge of hotel services, facilities, and offerings to better serve guests.
What will you bring?
Previous experience in a concierge or guest services role, preferably within the hospitality industry.
Bachelor’s degree in Hospitality Management, Tourism, or related field.
Proficiency in using computer systems, reservation software, and other relevant technology.
Fluency in English.
Excellent communication skills, both verbal and written, with fluency in multiple languages.
Detail-oriented with the ability to manage multiple tasks simultaneously and prioritize effectively.
Strong interpersonal skills with a genuine passion for providing exceptional customer service.
What we offer
Team
Becoming a member of an organization that cares about its people, the environment, and the local communities.
Grow
Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
Care
Competitive remuneration package.
Accommodation & daily transportation.
Full board meals.
Departmental training.