Corporate Concierge Officer
Department
Guest Experience
Location
Halkidiki
Kos Island
Corfu Island
Employment type
Seasonal
Who do you want to become?
Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?
At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach ResortTM.
Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.
Your main purpose
Assist guests with inquiries, reservations, and recommendations for activities, dining, and entertainment
Relay important information and updates to guests promptly and accurately
Liaise with department heads and external vendors to ensure smooth execution of guest requests
Utilize communication tools effectively to manage guest inquiries, requests, and feedback
Continuously expand knowledge of hotel services, facilities, and offerings to better serve guests
What will you bring?
Previous experience in a concierge or guest services role, preferably within the hospitality industry
Bachelor’s degree in Hospitality Management, Tourism, or related field preferred
Proficiency in using computer systems, reservation software, and other relevant technology
Fluency in English
Excellent communication skills, both verbal and written, with fluency in multiple languages preferred
Detail-oriented with the ability to manage multiple tasks simultaneously and prioritize effectively
Strong interpersonal skills with a genuine passion for providing exceptional customer service
What we offer
Team
Becoming a member of an organization that cares about its people, the environment, and the local communities.
Grow
Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
Care
Competitive remuneration package.