Central Restaurant Reservations Agent
Department
Guest Experience
Location
Halkidiki
Employment type
Seasonal
Who do you want to become?
Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?
At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach ResortTM.
Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.
Main Responsibilities
Arrange telephone restaurant reservations and follow all telephone usage guidelines by strictly following the policies and procedures as described in the departmental operational manual.
Have an excellent knowledge of the CRR software and the Dinner Reservations section of the Mobile Application.
Handle guests’ requests with flexibility and provide customized customer care.
Provide daily reports with all the guests whose expectations have not been met.
What will you bring?
Fluency in English
Excellent computer literacy (MS Office, MS Excel, etc.)
Good command of a second language (German, French, Russian) would be a plus
Team working skills
What we offer
Team
Becoming a member of an organization that cares about its people, the environment, and the local communities.
Grow
Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
Care
Competitive remuneration package.