Bell Service Supervisor
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At Sani/Ikos Group, the Front Office department plays a pivotal role in guest experiences. Our Front Office Team orchestrates unforgettable holiday experiences with seamless check-ins, personalized recommendations, and world-class service.
Whether as a Front Office and Guest Relations Agent or an e-Concierge team member, guest interaction is at the heart of what we do.
Join our dynamic team dedicated to creating magical experiences that turn guests' stays into lifelong memories!
Department
Rooms Division
Location
Crete Island
Employment type
Full-Time/ Seasonal
Who do you want to become?
Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?
At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach Resort.
Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition, or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.
Key Responsibilities
Team Leadership: Supervise and guide the bell service team to deliver warm, efficient, and professional service.
Daily Operations: Ensure bell areas are well-maintained and organized; oversee guest transfers, luggage handling, and club car requests.
Guest Experience: Monitor arrivals, departures, and room changes to ensure timely, thoughtful, and personalized guest service.
Coordination & Support: Assist guests with luggage, escorting, and special requests, maintaining high standards of courtesy and professionalism.
Standards Compliance: Enforce safety, grooming, and operational standards within the bell service team.
Qualifications & Experience
Preferably at least 3 years of experience as a Bellboy in a hospitality environment.
Fluency in English, with an additional language being a plus.
Valid European Driving License B´class.
Ability to manage a team efficiently and maintain high standards of service.
Friendly and passionate personality, capable of seeing value in everyone and everything.
What we offer
Team
Becoming a member of an organization that cares about its people, the environment, and the local communities.
Grow
Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
Care
Competitive remuneration package.
Accommodation & daily transportation.
Full board meals.
Departmental training.